The accident was their fault so why can’t I get a rental car?

This can be a common, frustrating experience. You were involved in an accident that you know was not your fault so why is the other party’s insurance company not willing to pay for your rental? The answer to this question is usually that they have not made contact with their insured to get their version of the accident. You would be surprised sometimes how long people will wait to report a claim, especially if they are at fault. 

At Hannon-Ryan, we will contact the other insurance company as a service to our customers to get the claim moving along. It can be intimidating for most people to deal with an insurance company directly. 

Of course you can avoid this whole issue if you have rental reimbursement on your own auto policy. If you are a member of AAA and your policy is insured through Commerce Insurance your rental coverage automatically bumps up from $15 to $30 a day. First you have to purchase the $15 a day coverage though. As always call our office for additional information. 

The above is meant as general information and as general policy descriptions to help you understand the different types of coverages available to you. Always consult your policy for actual coverages and exclusions.

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