Posts from February 2013

Storm updates & FAQ’s

We have phone and power in our Pembroke and Plymouth offices. Osterville has no phone or Internet so all calls are being forwarded to our Plymouth office until we are back up and running.

We are fully operational and prepared to help our clients deal with any claims. I thought I would post a couple of quick FAQ’s we get in this type of storm.

Q. If I lose power and need to get a hotel room will my insurance will cover me?
A. You need to have a covered loss such as tree damage or a fire in order for your insurance policy to cover expenses related to you having to stay elsewhere.

Q. A tree fell in my yard, but did not damage anything. Will my insurance pay to remove the tree?
A. The unendorsed home insurance policy will not cover this type of loss. Insurance companies offer an endorsement to cover this that usually includes other coverage upgrades as well.

Q. My furnace died will my insurance pay to replace it.
A. Unless you had a power surge (even this situation can be tricky to cover sometimes) that caused your furnace to stop working your insurance policy would not cover this.

We are here for you so please feel free to stop in, call us or send an email if you have any questions or need assistance.

The above is meant as general information and as general policy descriptions to help you understand the different types of coverages available to you. Always consult your policy for actual coverages and exclusions.

Stay warm and be safe.

Steve Murphy

Office closing at noon today, Feb 8th

Due to the impending storm (I refuse to call it Nemo — It’s just silly) our offices will be closing today at 12pm. We will also remain closed this Saturday as well.

If you happen to have any damage due to the storm please do your best to secure your home or property from further damage. You can call your insurance company direct with the link below. Be safe and remember to reach out to any elderly neighors or relatives.

Direct Claim Insurance Company Phone Numbers

Thanks,
Steve

Blizzard tips? I don’t think so.

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I was reading all the tips and suggestions from our insurance companies giving advice on what to do in case of a blizzard. Seems to me the simple answer is just don’t go out! Buy your milk and bread ahead of time. When did this become America’s staple emergency food? I never understood that. Anyway, I digress.

If you have a generator, make sure you have extra gas on hand. Prepare for losing power. Have candles on hand, batteries for your flashlight, charge all those foolish electronic devices — we have like 20 in our house & board games for the family or even better have fun neighbors that know how to pass 15 hours of no power.

One thing I am serious about is please check on any elderly neighbors or friends. Call your mother. Don’t assume they are ok. These storms can be frightening to them.

I will post a update on our office hours tomorrow morning.

Enjoy the quiet for tonight.

Steve

You sold your house and let the buyers move in…

There are many situations that come up where you no longer reside in your home. You sell your home and let the new buyers move in for a few days before the closing, you move into a nursing home, or you buy a new home and make some renovations before you move in.

There have been numerous occasions where claims have happened in these situations and have been denied. The issue is residency. Whether you were a resident of the home at the time of the claim. This is not so much of an insurance issue. There is nothing in the insurance policy that describes being a resident of the home. There is, however, a vacancy clause, which is well-defined in the policy.

The simplest solution is to talk to your insurance agent and let he or she know what you are doing. They can then convey that to the company underwiter and either confirm that yes they are still covered in or the policy may need to be written on a dwelling fire policy. Better to find out before a claim arises.

The above is meant as general information and as general policy descriptions to help you understand the different types of coverages available to you. Always consult your policy for actual coverages and exclusions.